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O/P Banking : eStatements

eStatements, also known as eDocs, is the environmentally friendly and secure way to receive your banking notifications. With eDocs, you can select the accounts that you wish to receive electronic statements for, all with just a click of a button. Currently, we offer statements electronically, but in the future other notifications such as CD renewals and 1099INT forms will be offered.

To enroll, select the eDocs button within NetTeller. You’ll need to validate your email address, choose a security phrase, and enter the enrollment passcode. The security phrase can be anything that you choose. The phrase will appear on all emails from the bank. That way you know that the emails are valid and not spoofed or fraud. Next accept the disclosure and agreement.

Once you enroll, an email confirmation will be sent to the email address that is on file. Each time a statement is available, you will receive an email, with your selected security phrase, from the bank notifying you the statement is available. eStatements are stored for 18 months, so that you can easily look back and find one from the past. No more clutter of statements in your office or mailbox! No more need to shred those statements before throwing them away! eDocs is only available to our Internet Banking customers, so sign up today.

Frequently Asked Questions (FAQs)

There are already statements within NetTeller, what is the difference with eStatements versus the ones that are already there?
Within NetTeller, you are automatically shown the most recent statements and at some periods of time, the statement prior.  These statements do not contain the images of checks and you do not retain the history of them.  With eStatements, you will accumulate statements over time (18 month rolling) and the statements will also have the check images with them.

I signed up for eStatements, but I don’t see any statements, why not?
You will need to wait for your statement period to end.  Once you have a statement period after you have enrolled, you will then start seeing statements under the eDocs button.

I received my eStatement, but this says I will see 18 months of statements, where are they?
The statements accumulate over time.  Once you enroll it will take 18 months for you to see 18 months of history of statements.

What if I need a statement from the past and I don’t have it in my eStatements?
No problem, please contact our Bookkeeping department at 715-258-8381.  An electronic file of the statement can be sent to you.